One email lands with the engineer who can answer it.
No discovery calls. No qualifying questionnaire. No pipeline-stage theatre. Diagrams welcome. Stack traces welcome. Long-running BGP grievances welcome.
Pick the right inbox,
if you can be bothered.
All inboxes route to humans. If you guess wrong, we’ll move it; we won’t make you re-send.
Connectivity, transit, BGP, voice, managed networks, custom builds, RFPs (within reason). We answer in one email, not three.
Public peering at NSW-IX, IX Australia, Equinix Sydney. PNIs in Equinix SY3/4/5 and NextDC S1/S2. Send PeeringDB and we'll come back with a session.
BGP issues, transit problems, looking-glass requests, incident coordination. 24/7 monitored; humans in business hours.
Network abuse, scanning, spam, DDoS originating from AS152590. Include source IPs, timestamps (UTC), and a relevant log excerpt.
Service issues, change requests, billing questions. You probably already have a direct contact for your engineer; this is the front door.
Looking for help with a Warp residential service? Our retail consumer ISP has its own support channel.
For the procurement form.
Everything you need to add us as a vendor, fill in a peering request, or convince your finance team we’re a real business.