The IT DeptAS152590NSW Central Coast

The operator behind the network you’ll buy from.

The IT Dept is the Australian network operator that builds and runs the network. Business connectivity, IP transit, BGP, SIP, managed networks. Sold by the engineers who keep it up at 3am.

01Thesis

We got tired of pretending telco support was normal.

Calling carriers with a real problem and being met with scripts, escalation queues, and people who couldn’t change the thing that was broken. Traceroutes ignored. Tickets bounced. Support teams shielding networks they had never touched.

Somewhere along the way, “carrier grade” stopped meaning excellent and started meaning slow. So we built the operator we wanted to deal with: local, technical, observable, and run by people who can read the same evidence customers send us.

That is the entire pitch.

02What we sell

Six things, done seriously.

All services →
01 / Service

Business connectivity

Symmetric NBN, NBN Enterprise, Ethernet. Static IPv4 included. /48 IPv6 routed. SLAs that mean something.

02 / Service

IP transit & BGP

Australian transit out of our edge. Multi-homed, RPKI-signed. Bring your ASN, peer with us, or take a default route — your call.

03 / Service

Wholesale last-mile

NBN aggregation at all 121 POIs. API-driven qualification, ordering, lifecycle. Sell broadband without becoming an RSP.

04 / Service

SIP & hosted voice

SIP trunks with real DDIs and porting that completes. Hosted PBX if you want it; raw SIP if your PBX is a love affair.

05 / Service

Managed networks

We run the edge for you. Routers, firewalls, monitoring, change control. Same engineers who run our own network.

06 / Service

Custom networking

Layer 2 EVPN between sites. Carrier handoffs. Private VLANs to your colo cage. If it's a packet, we'll move it.

03How we operate

Four things we actually believe.

01

Engineers, not account managers.

The people who pick up the phone are the people who can change the config. There is no support tier above us; we are it.

02

Receipts on demand.

Webhooks for service events. Prometheus-scrape your own metrics. Logs you can read. We expose the network because hiding it isn't 'managed', it's cowardice.

03

Honest change windows.

Maintenance windows are announced, scoped, and timed. Post-change verification is recorded. No hand-waving. No 'should be fine'.

04

Australian, end to end.

Australian engineers, Australian core, Australian peering, Australian support hours that overlap with the business day you actually work.

04Receipts

We run the actual network.

Not a reseller. Not a wrapper. AS152590, multi-homed, multi-PoP, with our own edge and our own software. The same network that carries Warp’s retail subscribers carries your business.

Read the network →
AS152590
Juniper edge
Open BNG
Multi-homed transit
RPKI-signed
NSW Central Coast
Prometheus-native
HTTP APIs
05At home, not at work?

Looking for residential broadband?
That’s Warp.

Warp is our retail consumer ISP — the same network, the same engineers, but built for households, not boardrooms. Symmetric speeds, IPv6 by default, honest pricing.

06Talk to us

Tell us what you’re trying to move.

One email lands with the engineer who can answer it. No discovery calls, no qualifying questionnaire, no pipeline-stage theatre. Diagrams welcome.