Problems solved.
Not escalated.
Infrastructure from people who've felt your frustration. IP Transit, NBN, Voice, Hosting—all supported by engineers, not escalation queues.
Two markets.
One standard.
Whether you're building an ISP or running an enterprise, you deserve infrastructure that doesn't get in your way.
For enterprises & organizations
Internet, voice, hosting, and IT services for businesses that can't afford downtime or excuses.
Get StartedFor carriers, ISPs & MSPs
Build your business on infrastructure designed by people who've done it before.
Become a PartnerSupport that actually supports.
We built The IT Dept because we were tired of being on the other end of bad support calls. Engineers answer the phone. Problems get solved. That's it.
Engineers answer the phone
First call, first person, real answers. No scripts.
Problems solved in minutes
No tiers, no queues, no runaround.
We run what we sell
Same engineers who built it, support it.
The typical provider experience
The IT Dept experience
Trusted by technical teams.
ISPs, MSPs, and enterprises who care about their infrastructure.
"Finally, a provider where support actually understands BGP. Opened a ticket about community propagation and got a fix in 20 minutes, not 5 days."
James M.
Network Engineer, Regional ISP
"We switched our SIP trunking after one too many 'have you tried rebooting' calls with our old provider. Night and day difference."
Sarah R.
IT Director, Law Firm
"The wholesale NBN platform just works. API is clean, support is responsive, and we can actually white-label everything."
Daniel K.
Founder, Boutique ISP
Built on real infrastructure
AS152590, multi-homed across Tier 1 carriers, present in Equinix & NextDC.
Let's talk.
No sales pitch. Just a technical conversation about your requirements.